FAQ

s FAQ F.A.Q’s Q: Do you allow pets?A: We certainly do for sites only. Please see our Pets Terms and Condition Policy Q: Can we book tours with you?A: 100%. Please visit our friendly staff at Reception and they will be able to assist you regarding information,...

Pet Terms & Conditions

s Pets Terms and Conditions Policy Pets Terms and Conditions Policy Rules of occupancy with your pet.  Please be aware that failure to adhere to these rules will result in you being asked to leave the park immediately without refund or recourse.  Pets must be on...

Booking Terms & Conditions

s Booking Terms & Conditions Booking Terms and Conditions GENERAL The booking terms and conditions outlined below apply to Ivanhoe Village Caravan Resort Management reserves the right to amend or alter prices (excluding confirmed bookings), sites and these Terms and...

COVID 19

s COVID 19 Policy and Info Kununurra Resorts is continuing to closely monitor the developments and advice provided around COVID-19. The safety and well-being of our guests and employees is our main priority during this uncertain crisis time. We are aware of...
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COVID 19 Policy and Info

Kununurra Resorts is continuing to closely monitor the developments and advice provided around COVID-19.

The safety and well-being of our guests and employees is our main priority during this uncertain crisis time.

We are aware of intentions to lift some restrictions initiated by various state governments and would like to be ready to open our facility with all the health and safety measures in place.

Once operations resume, we need to ensure the Health & Safety of our employees, visitors, and fellow travellers come first.

Hygiene Practices

The health and safety of our guests and staff is always our main priority and we’re taking a number of steps to ensure your continued well-being whilst visiting us. Kununurra Resorts are closely following all advice received from Australian medical authorities, as well as the World Health Organisation (WHO), regarding precautions that are needed to minimize risks concerned with COVID-19.

Kununurra Resorts will maintain a high level of cleaning and hygiene within our facilities and as an extra precaution, we are increasing the cleaning intensity level and frequency within our lodge grounds. Cleaning products, antiseptic will reduce the risk of spreading harmful viruses, algae, molds, and other possibly harmful bacteria and will be used during regular cleaning procedures. We ensure all employees to maintain high hygiene standards at the workplace, including practicing proper hand washing and sanitizing procedures. Hand sanitizer will be available in public areas for use.

Visitors suspected of having COVID-19

If a visitor is unwell or has flu-like symptoms during their stay, they will be isolated from other visitors and staff.  Arrangements will be taken to transport them to the nearest town for medical testing and treatment.

Stay Safe

It is an important thing to avoid catching any virus, so wash your hands and avoid touching your face. It is also advised to use hand sanitizer and cover a cough or sneeze with your arm/elbow.